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Frequently Asked Questions about Interpals Eco Resort

If you have any queries, we aim to answer them in as much detail as possible. If you any need more information, don’t hesitate to contact us by e-mail at info@interpals.com and we’ll be happy to help you!

Interpals Eco Resort General Information
  • How to book at Interpals Camping & Bungalows and what are the booking terms and conditions?

    You can book through our website www.interpals.com or by phone at +34 972 636 179.

    Check our booking conditions here.

  • Can I drive my vehicle inside Interpals Camping & Bungalows grounds?

    The maximum speed for all vehicles (cars, bicycles, scooters, skateboards, etc.) is 10 km/h.

    Vehicles can circulate between 8.00 am and midnight. It is absolutely forbidden to drive, enter or leave the Campsite by vehicle outside these hours.

    Holidaymakers under the age of 18 are prohibited from driving mopeds inside the Campsite grounds.

    When driving at night, it is mandatory to put the headlights on; this applies both to cars and bicycles.

    Bicycles must always be ridden on the cycle path. They must not be left on the ground and they must be properly secured and parked at all times. The Campsite will not be responsible for the theft of any bicycle that is not properly secured.

  • Are pets allowed at Interpals Camping & Bungalows?

    At Interpals Eco Resort we are PET FRIENDLY!

    We want you to enjoy your vacation with all family members, and that includes your faithful friend

    Enjoy a few days of fun, relaxation and disconnection with your pet at Interpals Eco Resort, an experience you will never forget!

    If you are a camper and you love living nature in its purest state, at the Interpals Eco Resort you can come with your tent, caravan or motorhome.

    All our plots are pet friendly! 

    At Interpals Eco Resort dogs can relax outdoors and share the holiday with the whole family. 

    In addition, we have the Bungalows Xaloc Pet Friendly, so you can enjoy a well-deserved holiday with your pet (in the rest of rental accommodation pets are not allowed, only in this type).

    On arrival at the campsite, it will be necessary to present the legal documentation of the animal and the updated vaccination card. Once accepted, they must always be tied up and can never be left alone in the plot or accommodation.

    We know how important pets are in the family, so at Interpals Eco Resort dogs have the place and facilities they deserve.

     Come and discover our pet services! Our new agility and pipican park.

    * Maximum of 2 dogs per plot and accommodation.

    Rules on the admission of pets

    Dogs considered dangerous breeds or crosses of these are not allowed: Akita Inu, Tosa Inu, Tosa Japonés (mastiff), Bullmastiff, Doberman, Dogo Argentino, Dogo de Bordeaos, Fila Brasileiro, Mastín Napolitano, Pit Bull (American Bull Terrier), Stafforshire Bull Terrier, American Staffordshire Terrier, Canary Dam, Rottweiler.

    Law 10/1999, of 30 July, Royal Decree 289/2002, of 22 March and Decree 170/2002 of 11 June.

    Dogs declared to be potentially dangerous belonging to one of the aforementioned breeds, as well as the crosses thereof, are not allowed. In addition, the Campsite adds as a preventive measure the following: Dogo Alemán, Bull Terrier and others that by their characteristics, variants or similarities or crosses; belong or not to one of the previous breeds. In case of doubt or different criteria between the owners of the dog and the Campsite Management, the latter may exercise the Right of No Admission of the animal within the grounds of Interpals Eco Resort.

  • Is there an entertainment service at Interpals Camping & Bungalows?

    There is entertainment every weekend in low and mid-season and every day during Easter, July and August. We have a team of entertainers which organises activities for people of all ages and backgrounds all day long. You can check the Interpals Camping & Bungalows Programme on the Animation page.

    The entertainment team are not a babysitting service. Parents and legal guardians are ultimately responsible for the safety of their children within the campsite’s grounds, especially in the pool area, the children’s playground or when riding their bicycles.

  • Is there a timetable to keep quiet?

    Care should be taken to keep noise levels down both during the day and at night. The rule requires silence from midnight onwards, without exception.

    During the day it is requested that the volume of the electronic and digital devices be set to a reasonable level. We therefore ask everyone for understanding, a civil attitude and common sense.

Location and Distances
About Interpals Eco Resort
Pitches at Interpals Eco Resort
Accommodation: Bungalows and Tents for rent
  • What is the maximum capacity of the accommodation?

    Our accommodations have a different maximum capacity depending on the type of accommodation. You can consult it in the accommodation section of our website.

    We remind you that it is totally forbidden to exceed the maximum number of people indicated in each type of accommodation. Babies and children also count as people, since they also occupy a square.

  • Is it possible to book a specific accommodation number?

    When you book we confirm the type of accommodation requested, but never a specific number. If you have a preference both with regards the number and its location, you should tell our Booking Department in writing who will bear your request in mind.

  • Can we book two neighbouring bungalows or tents together?

    When booking we confirm one types of accommodation, but never that these will be together. If you have a preference to be located next to another customer you have to indicate it in the comments section at the time of making your reservation, and your request will be taken into account, always subject to availability.

  • Is a minimum number of days required to stay at Interpals Camping?

    In general, during the low and middle season the minimum stay requested is 2 nights, except bridges and holidays that may vary.

    During the high season, the minimum stay is 7 nights.

    (see general booking conditions)

  • What time can we check in on the day of arrival?

    From 16:00, accommodation will be available. If you arrive before 16:00 you can check in at the reception and we will confirm if your accommodation is available. If it is not yet available, you can use our facilities during the wait.

  • What time should we leave Interpals Camping on the day of departure?

    On the day of departure the accommodation must be released before 11:00. In low and medium season, on request and subject to availability, there will be the possibility of late check-out.

    The check-out time of the plot is before 12:00 h. In low and medium season, on request and subject to availability.

  • Who takes care of the cleaning of the accommodation?

    The client is responsible for leaving the bungalow clean and in the same condition as it found on arrival. Upon arrival, 50€ must be delivered (by credit card) as a guarantee for possible damage. It will be returned within 7 days of departure.

    On arrival, your accommodation will be clean, so on your departure you must leave it the same. In case of leaving the accommodation dirty or with any damage, the 50 Euros of the guarantee will be withheld, and you can claim a higher amount if necessary.

    If you do not want to perform the final cleaning of the accommodation, you can hire the Final Cleaning Service of the Accommodation at the time of booking for an extra cost of 50€

  • Does the accommodation at Interpals Camping have a TV?

    All bungalow types have TV with national channels. Satellite TV is not available.

    Glamping tends don't have a TV

  • Does the accommodation at the Interpals Camping Resort have air conditioning?

    All types of bungalow have air conditioning with heat and cold pump.

    Glamping shops do not have any air conditioning.

  • Should we bring bed linen?

    Yes, you should bring sheets, pillowcases and towels. The pillows and the quilts are included in the accommodation. You can see a full description of the accommodation inventory on the web pages on each type of accommodation.

    The Campsite offers the option of renting sheets, towels, cots and highchairs and baby seats; these must be requested at the time of booking, otherwise we will not be able to guarantee availability.

  • What size are the beds?

    Llevant Bungalow
    Double bed: 190×140 cm
    Single bed: 190×80 cm

    Garbí Bungalow
    Double bed: 190×140 cm
    Single bed: 190×70 cm

    Sa Riera Bungalow
    Double bed: 200×160 cm
    Single bed: 190×80 cm

    Sa Tuna Bungalow
    Double bed: 200×150 cm
    Single bed: 200×80 cm

    Canada Tent
    Double bed: 190×138 cm
    Single bed: 190×70 cm / 190×80 cm (bunk bed)

    Costa Brava Tent
    Double bed: 190×135 cm
    Single bed: 190×80 cm

    Canada Lux Tent
    Double bed: 190×160 cm
    Single bed: 200×90 cm (bunk bed, top bunk) / 200x140 (bottom bunk)

    Medes tent
    Double bed: 200×150 cm
    Single bed: 200×80 cm

    Montgri tent
    Double bed: 200×150 cm

    Apartment
    Double bed: 190×135 cm
    Single bed: 190x90 cm (3 beds) / 190x80 cm (1 bed)

  • Is it possible to rent a cot and/or highchair?

    Yes, they can be rented for an extra 9€/high chair and 9€/cot per stay. In any case, they must be requested at the time of booking, otherwise we can not guarantee availability.

  • Can a tent be placed next to the bungalow / rented tent?

    No, it is not permitted to pitch any kind of tent next to the bungalows/ rented tents.

  • Are pets allowed in the bungalows and rented tents at Interpals Camping?

    NO PETS ARE ALLOWED IN OR AROUND THE ACCOMMODATION, EXCEPT IN THE BUNGALOWS XALOC - PETFRIENDLY (see Pet Friendly regulations). Pets are not allowed in the rest of the bungalows and Glamping tents.

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CAMPING INTERPALS, S.A. as the data controller will process your data for the purpose of replying to your query or request. The legitimate basis is your consent, which you may revoke at any time by communicating this to gdpr@interpals.com. Data will not be communicated to third parties, unless there is a legal obligation to do so. You may access, rectify and erase your data, and also exercise other rights by consulting the additional detailed information on data protection in our Privacy Policy.